If a new member has a pre-existing condition before joining Police Health, they may need to serve a 12-month waiting period under the terms of our policy before benefits are payable for the particular condition. This does not apply for psychiatric care, rehabilitation or palliative care.

A pre-existing condition is one where signs or symptoms of your ailment, illness or condition existed at any time during the six months preceding the day on which you purchased your  insurance or upgraded to a higher level of cover.

A medical practitioner appointed by Police Health (not your own doctor) is the only person authorised to decide that a condition is pre-existing. The practitioner must, however, consider any information regarding signs and symptoms provided by your own treating doctor or specialist.

A government leaflet containing further information is available by clicking here

Helpguide

New partnership supports healthy wellbeing

SA Police Legacy and Police Health logos

read more

Helpguide

What’s the best way to claim an External Breast Prostheses?

A woman wearing a head wrap and smiling

read more

Helpguide

Have you thought about a skin check?

A person receives a skin check

read more

Sign up, stay informed.

Keep your finger on the pulse with the latest community events & news, health information and Police Health updates by signing up to receive our free newsletter.