Police Health provides a cooling off period for new members or existing members who change their level of cover. 

We will refund in full and without penalty any premiums paid during the cooling-off period, or additional premiums paid, provided that the request to cancel the new policy or cover the change is received in writing within 30 days of commencement and there have been no benefits paid relating to the new policy or cover change. 

For more information see our Cooling Off Period Policy.

Helpguide

Optical Benefits

Optical Benefits

Enhancements to your cover, effective 1 April 2022

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Helpguide

FAQ: Will you pay for my Pilates treatment?

Police Health has never had a benefit structure for Pilates, either as a separate category or under our Complementary Therapy category.
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