Your cover will start as soon as your application has been approved and relevant premiums are paid. 

Waiting periods may apply so check how this might affect your membership before you join. Find out more about waiting periods here

If you're transferring from another Health Insurer, we offer continuity of cover which means you won't serve the same waiting Periods twice. Please note, if you're transferring to us from a lower level of cover, you'll still be able to claim up to the level of cover you previously held until you serve the waiting periods on the higher cover. 

Lodging claims with Police Health is easy:

  • Claim on the spot
  • Take a photo using our App
  • Download a claim form

Click here to find out more information about how to claim. 

Still have questions? Call us on 1800 603 603 or email us at  


Optical Benefits

Optical Benefits

Enhancements to your cover, effective 1 April 2022

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FAQ: Will you pay for my Pilates treatment?

Police Health has never had a benefit structure for Pilates, either as a separate category or under our Complementary Therapy category.
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