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Login to our secure online member services to manage your policy details, check benefits used, benefits available, claims history and more. 

 

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1 April 2022 changes to your cover

Throughout the pandemic, we’ve worked hard to provide the best cover, service and value for you, our members. It’s a commitment that we’ve extended into our annual premium review as we seek to offer additional benefits while also keeping premium increases as low as possible, as always.

Our approach and continued commitment to excellence has seen us named the Number 1 private health fund for Member Satisfaction, Better Claim Rebates and Customer Service in the 2021 Healthcare & Insurance Australia research survey undertaken by Ipsos Australia.

Find out how we’re building member value in 2022 and beyond

 

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Forms & Brochures

Looking for claim forms, student dependent forms, direct debit forms or the latest Products & Benefits Guide. 

 

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Easy on the Spot Extras Claiming for Members

Most extras can be claimed using your membership card or just take a photo using you phone!

You can download our Police Health Mobile claims App and lodge your claims from your mobile phone.

 

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How to Make Claims for Medical & Hospital Services

Hospital and medical accounts under Access Gap Cover are usually sent directly to us by the provider and we pay them on your behalf.

For more information about how to claim for all Extra & Hospital benefits.

FIND OUT MORE HERE

Find a Provider Search

  • Contracted Hospitals
  • Access Gap Doctors
  • Counsellors
  • Complementary Therapies Providers
  • HICAPS providers

 

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Nourish Baby

Your one stop shop for all things baby.


If you're trying or expecting a baby, members can now gain access to the Nourish Baby Learning Hub

 

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"Whenever I present my card to get a rebate on the spot the receptionist always says 'oh, that's a good return,' and it's a good feeling."

POLICE HEALTH MEMBER, QLD

Looking for help?

Helpguide

Optical Benefits

Optical Benefits

Enhancements to your cover, effective 1 April 2022

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Helpguide

FAQ: Will you pay for my Pilates treatment?

Police Health has never had a benefit structure for Pilates, either as a separate category or under our Complementary Therapy category.
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Helpguide

Supporting Your Mental Wellbeing

Understanding the difference between a Counsellor, Psychologist and a Psychiatrist
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Helpguide

Contracted & Recognised Hospitals

We provide cover that represents the highest quality and best value for our members. We have agreements with over 500 hospitals across Australia.
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Helpguide

FAQ: Counselling Benefits

As part of our commitment to supporting the mental health and wellbeing of our Members, Police Health offers counselling services in our Extras cover.  
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Helpguide

FAQ: Premium Increase

Each year the Minister for Health reviews and approves new private health insurance premiums across the industry, to take effect from 1 April.

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Helpguide

FAQ: How soon can I claim?

Your cover will start as soon as your application has been approved and relevant premiums are paid. 
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Helpguide

FAQ: If I change my mind on my cover?

Police Health provides a cooling off period for new members or existing members who change their level of cover. 
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Helpguide

Policies, Brochures & Forms

 

Police Health policies can be accessed here

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