As a not-for-profit,
everything we do 
is about giving back to you.

Manage your policy 24/7

Login to our secure online member services to manage your policy details, check benefits used, benefits available, claims history and more. 

 

Member Login

Forms & Brochures

Looking for claim forms, student dependent forms, direct debit forms or the latest Products & Benefits Guide. 

 

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Easy on the Spot Extras Claiming for Members

Most extras can be claimed using your membership card or just take a photo using you phone!

You can download our Police Health Mobile claims App and lodge your claims from your mobile phone.

To Make a claim simply:

1. Download the free App to your smart phone

2. Register your details in the App

3. Photograph your account items

4. Submit your claim with a press of a button, no claim form required!

iTunes App StoreGoogle Play Store

How to Make Claims for Medical & Hospital Services

Hospital and medical accounts under Access Gap Cover are usually sent directly to us by the provider and we pay them on your behalf.

For more information about how to claim for all Extra & Hospital benefits.

FIND OUT MORE HERE

Find a Provider Search

  • Contracted Hospitals
  • Access Gap Doctors
  • Counsellors
  • Complementary Therapies Providers
  • HICAPS providers

 

FIND PROVIDER

Refer a mate and both reap the rewards!

Refer an eligible person to join Police Health with either our Extras, Hospital or Combined cover and you'll both receive a $50 gift card.
Simply ensure the new member quotes the promo code 'REFER' when signing up.

 

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Healthbeat Logo

Online health risk assessment made easy.

Take the test and the first step to maximising your own health now for a health future.

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QBE Logo

Police Health travel insurance through QBE.

Protect yourself travelling whilst helping Police Legacy with this great member offer.

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Nourish Baby

Your one stop shop for all things baby.

If you’re trying or expecting a baby, members can now gain access to the Nourish Learning Hub.

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"Whenever I present my card to get a rebate on the spot the receptionist always says 'oh, that's a good return,' and it's a good feeling."

POLICE HEALTH MEMBER, QLD

Looking for help?

Helpguide

FAQ: Will you pay benefits towards my Pilates treatment?

 

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Helpguide

Supporting Your Mental Wellbeing

Understanding the Difference between a Counsellor, Psychologist and a Psychiatrist

5 minute read

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Helpguide

Contracted & Recognised Hospitals

Contracted and Recognised Hospitals

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Helpguide

FAQ: Counselling Benefits

How do Police Health’s counselling benefits work?

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Helpguide

FAQ: Premium Increase

Premiums have been reviewed by the Minister for Health and will be increasing as of 1 April 2019.

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Helpguide

FAQ: How soon can I claim?

Your cover will start as soon as your application has been approved and relevant premiums are paid. 

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Helpguide

FAQ: What happens if I change my mind on my cover?

Police Health provides a cooling off period for new members or existing members who change their level of cover. 

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Helpguide

Policies, Brochures & Forms

 

Police Health policies can be accessed here

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Helpguide

FAQ: Do excesses apply for hospital stays?

No excesses for hospital stays.

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Helpguide

FAQ: Can I join?

Police Health is a restricted access health insurer for employees of state, territory or federal police departments and police unions/associations.

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View all Helpguides