As a not-for-profit, everything we do is for our members

Love your cover? Tell another... and be in with a chance to win-win!

Refer an eligible family member or colleague to join Police Health or Emergency Services Health, and if they join during the promotion period, you and your referred member will have the chance to win both your

Police Health premiums paid, by us, for a year!*

Terms & Conditions Apply

Find Out More Here

Manage your policy 24/7

Login to our secure online member services to manage your policy details, check benefits used, benefits available, claims history and more. 


Member Login

Forms & Brochures

Looking for claim forms, student dependent forms, direct debit forms or the latest Products & Benefits Guide. 



Easy on the Spot Extras Claiming for Members

Most extras can be claimed using your membership card or just take a photo using you phone!

You can download our Police Health Mobile claims App and lodge your claims from your mobile phone.


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How to Make Claims for Medical & Hospital Services

Hospital and medical accounts under Access Gap Cover are usually sent directly to us by the provider and we pay them on your behalf.

For more information about how to claim for all Extra & Hospital benefits.


Find a Provider Search

  • Contracted Hospitals
  • Access Gap Doctors
  • Counsellors
  • Complementary Therapies Providers
  • HICAPS providers



Nourish Baby

Your one stop shop for all things baby.

If you're trying or expecting a baby, members can now gain access to the Nourish Baby Learning Hub



"Whenever I present my card to get a rebate on the spot the receptionist always says 'oh, that's a good return,' and it's a good feeling."


Looking for help?


FAQ: Will you pay for my Pilates treatment?

Police Health has never had a benefit structure for Pilates, either as a separate category or under our Complementary Therapy category.
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Supporting Your Mental Wellbeing

Understanding the difference between a Counsellor, Psychologist and a Psychiatrist
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Contracted & Recognised Hospitals

We provide cover that represents the highest quality and best value for our members. We have agreements with over 500 hospitals across Australia.
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FAQ: Counselling Benefits

As part of our commitment to supporting the mental health and wellbeing of our Members, Police Health offers counselling services in our Extras cover.  
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FAQ: Premium Increase

Each year the Minister for Health reviews and approves new private health insurance premiums across the industry, to take effect from 1 April.

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FAQ: How soon can I claim?

Your cover will start as soon as your application has been approved and relevant premiums are paid. 
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FAQ: If I change my mind on my cover?

Police Health provides a cooling off period for new members or existing members who change their level of cover. 
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Policies, Brochures & Forms


Police Health policies can be accessed here

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FAQ: Do excesses apply for hospital stays?

We offer top cover with our Gold Hospital and Gold Combined products. These products do not have exclusions also no excess for hospital stays.
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FAQ: Can I join?

Police Health is restricted access private health insurer for employed, retired police officers or close relations to one
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