As a not-for-profit,
everything we do
is about giving back to you.
Manage your policy 24/7
Login to our secure online member services to manage your policy details, check benefits used, benefits available, claims history and more.
Forms & Brochures
Looking for claim forms, student dependent forms, direct debit forms or the latest Products & Benefits Guide.
Easy on the Spot Extras Claiming for Members
Most extras can be claimed using your membership card or just take a photo using you phone!
You can download our Police Health Mobile claims App and lodge your claims from your mobile phone.
To Make a claim simply:
1. Download the free App to your smart phone
2. Register your details in the App
3. Photograph your account items
4. Submit your claim with a press of a button, no claim form required!
How to Make Claims for Medical & Hospital Services
Hospital and medical accounts under Access Gap Cover are usually sent directly to us by the provider and we pay them on your behalf.
For more information about how to claim for all Extra & Hospital benefits.
Find a Provider Search
- Contracted Hospitals
- Access Gap Doctors
- Counsellors
- Complementary Therapies Providers
- HICAPS providers
Refer a mate and both reap the rewards!
Refer an eligible person to join Police Health with either our Extras, Hospital or Combined cover and you'll both receive a $50 gift card.
Simply ensure the new member quotes the promo code 'REFER' when signing up.
Police Health travel insurance through TravelCard.
Protect yourself travelling whilst helping Police Legacy with real time travel insurance.
Online health risk assessment made easy.
Take the test and the first step to maximising your own health now for a health future.
Your one stop shop for all things baby.
If you’re trying or expecting a baby, members can now gain access to the Nourish Learning Hub.
"Whenever I present my card to get a rebate on the spot the receptionist always says 'oh, that's a good return,' and it's a good feeling."
POLICE HEALTH MEMBER, QLD
Looking for help?
FAQ: Will you pay benefits towards my Pilates treatment?
Supporting Your Mental Wellbeing
Understanding the Difference between a Counsellor, Psychologist and a Psychiatrist
5 minute read
Contracted & Recognised Hospitals
Contracted and Recognised Hospitals
FAQ: Counselling Benefits
How do Police Health’s counselling benefits work?
FAQ: Premium Increase
Premiums have been reviewed by the Minister for Health and will be increasing as of 1 April 2019.
FAQ: How soon can I claim?
Your cover will start as soon as your application has been approved and relevant premiums are paid.
FAQ: What happens if I change my mind on my cover?
Police Health provides a cooling off period for new members or existing members who change their level of cover.
FAQ: Do excesses apply for hospital stays?
No excesses for hospital stays.
FAQ: Can I join?
Police Health is a restricted access health insurer for employees of state, territory or federal police departments and police unions/associations.